You need to professionally handle customer calls, but don’t have the experience to manage the call center or don’t want to invest in professional call center equipment. Shara outsourcing service can be the answer.
Existing call center
You already have an established call center, and you need to enhance its productivity, increase customer satisfaction and manage voice of customer. Shara Training & Consultation services can be the answer. Learn more.
Establishing call center
Whether you need to establish you call center in Egypt to benefit from the labor arbitrage or extend your own call center capabilities. Shara can have lots information, ideas and solutions to support your initiatives